Delete your account

You can permanently delete your account and its data at any time. You do not need access to birb.

In the App (fastest)

Open Settings → Account → Delete account. You will be asked to re-enter your password (or re-confirm your Google sign-in), then the account and its cloud data are deleted immediately.

Without the App

Email support@esgameworks.com from the email address on the account with the subject “birb. account deletion.” We verify the request and complete the deletion within 30 days, then confirm by reply.

What is deleted

• Your sign-in account (email and display name).
• All game progress: discoveries, quests, items, feathers, season pass state, and aviary.
• Public map sightings and their photos.
• Messages you sent, friendships, and other social records.
• Pro media backups (photos and song recordings).

Delete specific data without deleting your account

You can remove individual items while keeping your account:

• Delete a capture from birb Gallery, or release it from its birbDex entry, to remove its photo and public-map sighting.
• Use Remove from public map on one of your sightings to stop sharing it while keeping the capture.
• Use Delete recording in Audiobirb to remove an audio file while keeping its heard-date history.

For other partial-data requests, email support@esgameworks.com from the address on your account with the subject “birb. data deletion” and identify what you want removed. We verify and complete requests within 30 days. Data not included in the request stays with your account; the limited retention cases below still apply.

Subscriptions are separate

Deleting your account does not cancel a Pro Birber subscription. Subscriptions are billed by Google Play or the Apple App Store under your store account, so cancel there — Play Store → Payments & subscriptions or Settings → Apple ID → Subscriptions — or the store will keep billing you after the account is gone.

What may be retained

• Safety reports may be retained in de-identified form so moderation decisions and abuse patterns remain auditable. They are no longer linked to you.
• Feedback already delivered to our support inbox may be retained as needed to resolve the request; contact us if you want a support message removed.
• Photos, recordings, and progress stored only on your device are yours and stay on the device until you uninstall the App.

Details are in the Privacy Policy.